No products in the cart.
Select the item(s) you wish to purchase and add them to your cart.
Then fill out all your details including your name, address and phone number.
Choose your payment method which includes Credit Card or Bank Transfer.
Then follow the prompts to complete your order.
(Please note you must put your order number in the description section when doing a bank transfer)
Please send below details to
admin@thetobaccomarketaustralia.com
1. Order Number
2. Copy of your credit card the front and back.
3. Copy of your ID Card (like drivers license or a passport.), It is match the name on the credit card.
All credit card orders will be processed on the same day, you will receive an order confirmation by email once the order has been processed and will be followed by another email with a tracking number when the order has been posted.
Due to cigarettes and tobacco being classified as a high risk industry, we have not been able to secure a payment gateway through any company. With that being said we can still accept credit card payments but they must be processed manually. To ensure that we are not processing fraudulent transactions we are requesting that a copy of your credit card be emailed to us and also another form of identification which matches the name on the credit card, we suggest a drivers license or a passport.
There will be no credit card details kept on file and we reserve the right to decline a sale if we suspect that the transaction is fraudulent.
Please note: You will need to place an order with us through our website first. This will let us give you an order number to use as a reference on your transaction.
We also accept bank transfer. The account details are listed below. Please note, if you are paying through bank transfer can you please put your order number in the description section, so we can easily identify your order.
Account Name : TTMA
BSB : 062111
Account : 10130738
Today, security is a whole-of-business priority that’s why we use https and SSL standards in our platform.
Https does encrypt the exchanged data to keep it secure from eavesdroppers.
SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.
The current Australia Post Express delivery times are listed below.
NSW 1-2 Business days, VIC 1-3 Business days, QLD 1-3 Business days, TAS 3-5 Business days, NT 3-5 Business days, SA 2-4 Business days and WA 2-4. This is only a guide and delivery times may vary from time to time. Australia Post Express is still the fastest way available to receive your orders.
Once your funds have cleared into our account please allow 1 business day for your order to be processed.
Please note we do not package or post orders on the weekends.
Once you create an account with us it will make the checkout process a lot easier for you as you do not have to continually fill out all of your details, making the checkout process much faster.
Once your order has been posted, unfortunately we will not be able to issue you with a refund. If the order is still in the packaging stage, we can cancel the order and issue you with a refund, please note a cancellation fee will be applicable.
Under Australian law it is illegal to sell tobacco and tobacco related products to anyone under the age of 18. Therefore The Tobacco Market Australia reserves the right to refuse a sale if the person is suspected of being under the age of 18. We may at anytime request a government approved form of identification such as a drivers licence/ passport/ proof of age card before a sale is processed.